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Here’s how it works
Choose Veho Doorstep Pickup
Customer submits their return via the existing Loop portal and sees the option to select Veho Doorstep Pickup.
Select a date
Customer selects their desired pickup date. On that day, we’ll text them a 4-hour pickup window as a reminder.
Add additional information
Customers can select between a direct handoff with the driver or provide specific details for a contactless pickup.
Veho picks up return
A driver completes the pickup and returns it to the Veho warehouse to be packaged, labeled, and handed off to the appropriate carrier to return to the retailer warehouse.