Veho At-Home Pickups
Return your online purchase on your schedule and...
Without leaving home
Without printing labels
Without packing boxes
The easy way to return online purchases
Stop wasting your time packing boxes, dropping them off, and worrying about your refunds.
All you have to do is choose your pickup date. Once in our hands, your return is guaranteed. If you have any special instructions or updates, just text us.
4-hour pickup windows
99,9% on-time pickup rate
Live customer support
How it works in 3 easy steps
1
Start return process and select Veho
Go to the retailer's return page, initiate a return, and select "Veho At-Home Pickups" if it is an option.
2
Choose your pickup date
You also have the choice of contactless pickup or a direct handoff with the driver. We'll text you when we're 4 hours away.
3
Input any additional info (if needed)
Let the driver know if you have special instructions. A customer might choose "contactless pickup" and hide their item(s) on their porch. Here's where they let the driver know where the item is hidden.
Top 3 reasons to choose Veho At-Home Pickups
Save your time
It takes about 20 seconds to schedule your doorstep pickup. Going to the post office can take hours.
Schedule a pickup in seconds
No adjusting your own schedule
No waiting in line
Save your energy
No more saving boxes, using your own materials, or trusting your printer that only works sometimes.
No packing & taping boxes
No printing labels
No leaving the house
Save yourself the stress
Shop without stress. If you buy the wrong size or item, you're covered. Once your return is in our hands, it's guaranteed.
Hassle-free pickup management
Never miss a return window
Refunds guaranteed
See why consumers trust Veho
It’s so convenient
I have had a great experience with Veho returns, I appreciate their text updates and I usually include additional instructions, which are always followed, which makes me feel like the pick up or drop off is safer — oh and it’s SO convenient vs. having to drop off at a UPS store.
And best of all, it’s easy
I love the experiences I've been having with Veho Doorstep Returns. Being able to quickly schedule and have someone come to pick up my items is so nice and, best of all, easy.
It saves so much time
I'm so happy with this service! I smile at the convenience and time savings it brings to me!
Frequently asked questions
Go through your retailer’s return page or portal. Initiate a return, and select the "Veho At-Home Pickups" option.
Mentioned in the press
Next-day package delivery startup Veho valued at $1B following $125M Series A
Veho’s technology matches package delivery demand with qualified driver partners and can then let customers know the actual time of day when they will receive their package and even when the driver is headed their way. It is also making it possible to reschedule a delivery in real time, change an address or provide personal delivery instructions.
Delivery Platform Veho Acquires Logistics Firm QuikReturn
“I used to think delivery should take five to seven days until somebody offered me next day delivery,” he said. “Now they’re offering to reroute the package from my office to my apartment. When I know this is the experience, I never want to go back to five to seven days.”
Next-Day Delivery Platform Veho Acquires QuikReturn, Accelerating Doorstep Returns Expansion
Veho is redesigning package logistics entirely around the needs of e-commerce brands and their customers.
Parcel delivery startup Veho taps new funding to acquire returns specialist
Crowdsourced package delivery tech firm Veho is continuing to grow fast, unveiling the acquisition of reverse logistics startup QuikReturn just a month after landing $170 million in venture capital.
