Delivery and returns for the age of eCommerce
Customers expect more from you. You should expect more from your last-mile solution.
Turn delivery and returns into why customers love you.
Industry-leading over 99% OTD
Veho’s over 99% on-time delivery rate and average customer satisfaction rating of 4.9/5 are both best-in-class.
Significant impact on LTV
Veho’s partners saw a +19.2% lift in repurchase rate and a +40% increase in Customer Lifetime Value.
Veho puts customers at the center
Customers can share specific delivery instructions as well as reroute packages.
Built for flexibility and scale
Our driver-partner network scales to support peaks in demand in real time.
Easy to work with
Veho’s robust API and in-house engineering team help you get started in days, not weeks.
We’re on a mission to reinvent shipping
Seamless Doorstep Returns
As seen in:
Delivery and returns in a few easy steps
Customers place orders on your eCommerce website.
Veho works with you to ensure efficient first-mile shipments to our regional sorting facilities.
Veho sorts packages into last-mile routes, optimizing for on-time delivery.
Customers receive a text with a delivery time slot and can make changes to destination, time or delivery specifics.
Driver-partners deliver packages and send proof-of-delivery to customers.
Customers provide feedback on their delivery experience near real time.
Customers request a return within your existing returns process.
Customers select a preferred pickup date and add any specific instructions.
Veho texts customers with a pickup time slot. Customers can still make changes to the drop-off location, time or delivery specifics.
Veho’s Driver-Partners collect the return from a customer’s doorstep. No boxing or printing required.
At Veho’s sorting center, Veho affixes pre-paid shipping labels to each package.
Veho works with you to ensure efficient shipping back to your Fulfillment Center.
Customer satisfaction: 30% decrease in
credits and refunds
"We've been working with Veho since early 2022 and recently expanded our partnership to Colorado. In the first month since Veho took over as our last mile carrier, we saw an 30% decrease in credits and refunds. Not only is this real money Veho saved us — but it also has direct impacts on customer satisfaction and retention. If you are looking to reduce your total cost while improving customer satisfaction, I recommend you check Veho out."
Director of Fulfillment and Logistics at CookUnity