Parcel delivery and returns for the age of eCommerce

Customers expect more from you. You should expect more from your last-mile solution.

Industry-leading over 99% OTD

Veho’s over 99% on-time delivery rate and average customer satisfaction rating of 4.9/5 are both best-in-class.

Significant impact on LTV

Veho’s partners saw a +19.2% lift in repurchase rate and a +40% increase in Customer Lifetime Value.

Veho puts customers at the center

Customers can share specific delivery instructions as well as reroute packages.

Built for flexibility and scale

Our driver-partner network scales to support peaks in demand in real time.

Easy to work with

Veho’s robust API and in-house engineering team help you get started in days, not weeks.

Turn delivery and returns into why customers love you.

We’re on a mission to reinvent shipping

Seamless Doorstep Returns

Driver Partner delivering package.

Next-Day Delivery

As seen in:

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HOW IT WORKS

Delivery and returns in a few easy steps

Delivery Journey

01.

Customers place orders on your eCommerce website.

02.

Veho works with you to ensure efficient first-mile shipments to our regional sorting facilities.

03.

Veho sorts packages into last-mile routes, optimizing for on-time delivery.

04.

Customers receive a text with a delivery time slot and can make changes to destination, time or delivery specifics.

05.

Driver-partners deliver packages and send proof-of-delivery to customers.

06.

Customers provide feedback on their delivery experience near real time.

Returns Journey

01.

Customers request a return within your existing returns process.

02.

Customers select a preferred pickup date and add any specific instructions.

03.

Veho texts customers with a pickup time slot. Customers can still make changes to the drop-off location, time or delivery specifics.

04.

Veho’s Driver-Partners collect the return from a customer’s doorstep. No boxing or printing required.

05.

At Veho’s sorting center, Veho affixes pre-paid shipping labels to each package.

06.

Veho works with you to ensure efficient shipping back to your Fulfillment Center.

Customer satisfaction: 30% decrease in
credits and refunds

"We've been working with Veho since early 2022 and recently expanded our partnership to Colorado. In the first month since Veho took over as our last mile carrier, we saw an 30% decrease in credits and refunds. Not only is this real money Veho saved us — but it also has direct impacts on customer satisfaction and retention. If you are looking to reduce your total cost while improving customer satisfaction, I recommend you check Veho out."

Kevin Garzon,
Director of Fulfillment and Logistics at CookUnity

Veho is operating in metro and suburban areas across the country.

We are rapidly expanding across the country! Don't see a location that’s important to you? Contact us for our nationwide go-live timeline.

Elevate your delivery and returns experience

Built for the age of eCommerce

Makes customers happy

Drives repeat business

99%

On-time delivery rate

4.9/5

Customer Satisfaction